Plumbing Systems, Inc.

Seth Gray

7 years ago

We had our water heater catch fire over the weekend. Thankfully didn't do anything, but make the water heater useless. Plumbing systems Inc, were great to work with. Very friendly and fast to come and replace the water heater and even had them install a drip pain as the previous water heater did not have one. Chris and DJ were awesome and we'd recommend them to anyone. We will definitely use them if needed in the future.

Classic Real Estate

a year ago

Classic Real Estate Property Management, the #1 single family rental management company in Lexington uses and recommends Plumbing Systems Inc for all your plumbing needs. We use them exclusively in our 350+ rental properties and in my personal home. They are prompt, efficient , courteous and effective. Roger Owens

Cessie Coffey

a year ago

Absolutely great!!!! They were fast to come out and fix our sink and very friendly!!! The prices were very very reasonable especially as fast as they came out and fixed the sink. Will definitely call again!!! Thanks again guys!!!!

Andrew Hartwell

3 years ago

Derek, the manager of the shop called me back before they opened. He got me scheduled right away. The technician showed up on time, two hours after I made my initial call. Ethan was finished in a timely manner getting our water heater replaced. He cleaned his work, went over the scope of what he did, and thoroughly checked to make sure work was done correctly. This was my first experience with PSI and will continue to use them for all of my plumbing needs.

Debra Funderwhite

a year ago

Great company to work with. The plumbers are efficient and explain everything that they are doing. I really appreciate the work they did for us and will not hesitate to call them in the future.

Nicole W.

6 years ago

Had a great experience with PSI when my water heater went out. They were easy to contact, came when they said they would, and worked quickly. Special thanks to Jason for going out of his way to find a replacement part for my old tank, and to Derek who was proactive when working with my Home Warranty company to get the entire unit replaced when the new part didn't resolve the issue.

Ast

a year ago

Exceptional! Came home to water coming through my garage ceiling, they got me on the schedule first thing the next morning. Took care of the problem for FAR less than I was expecting to pay. Friendly, professional, highly recommend.

Nat F.

2 years ago

Home warranty sent out Ethan with Plumbing Systems Inc to check my water heater. Was decided it needed to be replaced. I have ever had such a positive experience with a plumbing service...EVER. The plumber that was sent (Ethan) was polite, courteous and patient. He answered all my questions clearly in layman's terms I could understand. He was conscious about keeping his work area and my home clean, did not track in any dirt, nor did he leave any work debris behind after he was done with the job. He worked diligently in a cramped space that gave him many issues. He took each problem in stride, collaborating with his company as he needed and working through each problem efficiently. He was not glued to his phone, nor did he take a break that I noticed. He just focused on the work until it was complete. It took him a few hours, and he did not leave anything unfinished, all was buttoned up and tidy. The gentleman who answers the office phone is courteous and knowledgeable. Extremely polite. The company does call back when they say they will. 5 Star review from me, and I will tell anyone who needs a plumber to call them first. I am an absolute happy customer and wish them every success...because they do a fantastic job.

Ann Griffin

9 months ago

We have used them several times. They are prompt, friendly, and very professional. All the work they have done for us has been top notch. I highly recommend them for all your plumbing needs.

Stacey Slater

4 months ago

Derrick is incredible. He has chased down numerous issues at my house and is super smart, respectful, trustworthy and an awesome communicator. Highly recommend for all your plumbing needs!